OUR CRM EXPERTISE

At OMI we focus on maximizing your current investments in CRM, marketing, and customer service initiatives to drive digital transformation in the cloud and ultimately bring you greater value.

We approach every project with a customer-first approach to deliver business results through the efficient use of technology and integration. OMI is fully proficient in Salesforce customization and implementation services and a variety of CRM-related service areas. With our decades-long CRM expertise, you can be assured that we possess knowledge of many industry domains.

Customer Relationship Management (CRM)

All great companies focus on the Customer! Our domain knowledge includes Salesforce and Microsoft Dynamics. With OMI at your side, you will get cloud CRM solutions that take customer service to new heights.

Data Analytics

With our rich background in data science and analytics fields, we are capable of delivering data mining and analytics solutions that reveal completely new business opportunities and put them into practice, enabling a data-centric approach.

Marketing Automation

In the digital transformation age, Marketing and Sales both share the responsibility of revenue growth. Our expertise brings not only our own solutions to this area but also in-depth knowledge of Salesforce Marketing Cloud.

Business Intelligence

At OMI we offer our clients end-to-end Business Intelligence (BI) solutions, starting from technology consulting all the way through metadata management and analytical processing to real-time visualization.

Custom SaaS Platform Development

OMI’s Kick-Start Cloud Ventures group offers its clients a great environment for product lifecycle development, cloud service delivery, on-going infrastructure and scaling services to meet new market demands.

Customer Engagement & Self Service Portals

Over 20 years of delivering our own SaaS portal technologies (Statement2web) to financial services markets, we understand the complexities of integrating operational, billing and customer facing content for better user experience.

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WHY OMI?/

Whether it is a video content marketing solution or CRM platform for small business, we have proven time and time again that OMI is a master-company when your business needs to drive value through customer management solutions. We don’t just deliver our services, we deliver Success!

OUR ADVANTAGES

Experience

We are true veterans of the CRM market. With over 20 years of professional experience, our company has accumulated unparalleled expertise and in-depth domain knowledge.

Competency

There is virtually no task too large or too complex for our team. We take on the most challenging projects and deliver actionable results that drive our clients’ business forward in every way.

Transparency

Here at Omi we build partnerships based on mutual trust. We take our clients through each phase of solution development, stage by stage, providing complete transparency.

CLIENTS REVIEWS

We are the leader for SaaS Anti-Money Laundering Compliance. GlobalRadar trusts OMI to deliver our marketing and key brand communications globally.

GlobalRadar

CEO - Dominic Suszek

Working with OMI has been great. They provide the rare combination of quality service and innovative technology. With strong knowledge of Salesforce and a willingness to take ownership and educate others they are a great partner for any organization looking to support rapid growth.

IZENDA

Vice President Marketing - Lee Nagel

Get the Free Ebook Now to Learn More About the OMI Expertise!/

Our ebook breaks down 6 success stories of our clients who have leveraged the OMI solutions to the fullest for the benefit of their businesses.